≡ Menu

Enthusiasm and Contempt Are Both Self-fulfilling

choice

Someone who shows up with enthusiasm made a decision before she even encountered what was going on. The same thing is true for the guy who scowls with contempt before the customer opens his mouth.

It’s a choice.

This choice is contagious.

This choice changes what will happen next.

This choice is at the heart of what it takes to be successful at making change or performing a service.

More than you imagine, we get what we expect.

* Source: Seth Godin – Enthusiasm and contempt are both self-fulfilling

{ 0 comments… add one }

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Next post:

Previous post: