How to Win Friends & Influence People
About This Book
Dale Carnegie‘s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking guidebooks of all time, How to Win Friends & Influence People will teach you:
- The six ways to make people like you
- The twelve ways to win people to your way of thinking
- The nine ways to change people without arousing resentment
- and much, much more!
Fundamental Techniques in Handling People
Principle 1. Don’t criticize, condemn or complain.
Principle 2. Give honest and sincere appreciation.
Principle 3. Arouse in the other person an eager want.
Six Ways to Make People Like You
Principle 1. Become genuinely interested in other people.
Principle 2. Smile.
Principle 5. Talk in terms of the other person’s interests.
How to Win People to Your Way of Thinking
Principle 3. If you are wrong, admit it quickly and emphatically.
Principle 4. Begin in a friendly way.
Principle 5. Get the other person saying “yes, yes” immediately.
Principle 6. Let the other person do a great deal of the talking.
Principle 10. Appeal to the nobler motives.
Principle 11. Dramatize your ideas.
Principle 12. Throw down a challenge.
Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this:
Principle 1. Begin with praise and honest appreciation.
Principle 2. Call attention to people’s mistakes indirectly.
Principle 4. Ask questions instead of giving direct orders.
Principle 5. Let the other person save face.