Be a Leader: How to Change People Without Giving Offense or Arousing Resentment – Principle 5
Even if we are right and the other person is definitely wrong, we only destroy ego by causing someone to lose face. The legendary French aviation pioneer and author Antoine de Saint-Exupéry wrote: “I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.”
A real leader will always follow…
Let the other person save face.
* Source: How to Win Friends & Influence People by Dale Carnegie