There is a service waiting to be born.
The truly revolutionary impact of the information revolution is just beginning to be felt. But it is not “information” that fuels this impact. It is something that practically no one foresaw or even talked about fifteen or twenty years ago: e-commerce—that is, the explosive emergence of the Internet as a major, perhaps eventually the major, worldwide distribution channel for goods, for services, and, surprisingly, for managerial and professional jobs. This is profoundly changing economies, markets, and industry structures; products and services and their flow; consumer segmentation, consumer values, and customer behavior; jobs and labor markets.
New and unexpected industries will no doubt emerge, and fast. There is a service waiting to be born.
ACTION POINT: Fast-forward to 2015. What are three entirely new businesses that will emerge in your industry from technological developments that you can identify today?
Managing in the Next Society
* Source: The Daily Drucker by Peter F. Drucker