What matters is the productivity of nonmanual workers.
In 1881, an American, Frederick Winslow Taylor (1856-1915), first applied knowledge to the study of work, the analysis of work, and the engineering of work. This led to the productivity revolution. The Productivity Revolution has become a victim of its own success. From now on, what matters is the productivity of nonmanual workers. And that requires applying knowledge to knowledge.
But knowledge is now also being applied systematically and purposefully to define what new knowledge is needed, whether it is feasible, and what has to be done to make knowledge effective. It is being applied, in other words, to systematic innovation. This third change in the dynamics of knowledge can be called the Management Revolution. Supplying knowledge to find out how existing knowledge can best be applied to produce results is, in effect, what we mean by management.
ACTION POINT: What results are you being paid to achieve? List three tasks that you should eliminate to be productive.
Post-Capitalist Society
* Source: The Daily Drucker by Peter F. Drucker